PetroCheck

PetroCheck Support

Need a hand with PetroCheck? Most answers are below. If you can't find what you're looking for, get in touch — I read every message.

Contact

federico@federicotrevisani.dev
Please include your device model and OS version so I can assist you faster. To report an incorrect price or a closed station, we recommend using the in-app reporting tool: it automatically attaches the verified station ID and coordinates.

Prices & data

Where do the prices come from?

All prices come from MIMIT — Osservaprezzi Carburanti, the official database of the Italian Ministry of Enterprises and Made in Italy, which station operators are legally required to update. PetroCheck imports the full dataset daily and verifies current prices in real time whenever you view a station.

Why might prices, station opening, brands, or addresses differ from reality?

Prices: Prices are transmitted directly by station operators to the Ministry: there can occasionally be a brief delay between an adjustment at the physical fuel pump and publication on MIMIT. PetroCheck runs live verification upon opening a station detail, displaying the most recent data available alongside the exact date and time of the last confirmation.

Opening status: Ministerial records list licensed stations and registered prices, but do not monitor real-time occurrences such as pump or payment terminal outages, fuel supply runouts, local strikes, holidays, or sudden temporary closures. PetroCheck's in-app reporting allows drivers to flag temporary closures to help the whole community.

Brands and logos: Fuel stations frequently change ownership, brand franchises, or turn into unbranded independent stations ("pompe bianche"). In ministerial records, the brand name ("Bandiera") can take time to reflect the change or may list a corporate holding name rather than the commercial sign on the street. In addition, minor independent brands without a widespread visual identity are displayed with a clean generic logo.

Addresses and map pins: Official registries occasionally record stations with historical highway kilometre markers (e.g. “SS 16 km 12+300”) or approximate coordinates rather than precise civic addresses. I continuously work to refine and geocode station positions, and you can report incorrect locations directly from any station card.

Why are opening hours, AdBlue, and other amenities missing?

Official MIMIT data legally mandates price reporting for standard road fuels (Petrol, Diesel, LPG, and CNG), but does not provide structured information for operating hours, pump-side AdBlue availability, or amenities like car washes, cafes, and tyre inflation. There is currently no centralised, reliable public registry in Italy for these details.

I am constantly exploring ways, data sources, and integrations to add these features within feasibility limits, ensuring they are only rolled out once they meet the level of accuracy and dependability you expect from PetroCheck.

How do I report a wrong price or a closed station?

Open the station detail and tap “Segnala informazioni errate o chiusura” (report inaccurate data or closure): you can flag erroneous pricing, temporary closures, permanently closed stations, or reopened locations, and optionally attach a photo if signed in. You'll receive email updates as your report is reviewed and resolved.

How do I find the cheapest station near me?

Open PetroCheck: nearby stations are instantly sorted with the lowest price at the top. You can sort by price or distance and filter specifically for the fuel type you need.

How does “On your route” work?

Search a destination and switch to “On your route” mode: PetroCheck detects fuel stations situated within your driving corridor, arranges them in travel order, and calculates the exact detour in travel time and distance for each. Once you select a stop, turn-by-turn directions hand off seamlessly to your navigation app.

Which fuels are supported?

Petrol (Benzina), Diesel (Gasolio), LPG (GPL), and CNG (Metano), in both self-service and attendant-served modes. Pick your fuel from the selector to filter and rank pumps accurately.

Are electric charging stations included? Why might some be missing?

Yes. PetroCheck includes EV charging stations with connector standards and power ratings. The data is sourced from Open Charge Map, the leading open, community-driven global registry.

Unlike traditional vehicle fuels — where station operators are legally required to report prices to the Ministry — electric charging points rely on voluntary contributions from drivers and charging networks. Consequently, newly installed chargers, private points open to the public, or specific regional networks may not appear yet or may have incomplete data. Anyone can contribute to the database at openchargemap.org, and I am actively exploring additional sources to expand EV charging coverage.

Can I share a station?

Yes. From any station card tap “Share”: recipients can view current prices and address in their browser or open the station directly inside PetroCheck if installed.

Location & privacy

What is location used for, and what is saved?

Location is used strictly to locate and rank nearby stations at the moment of your search: it is never logged as a continuous location history. The only saved coordinates are the centre and radius of price-alert zones you explicitly create, which remain linked to your account until deleted. Manual search without GPS permission is fully supported. Read our full privacy policy.

Why do I see ads?

The free version is supported by non-intrusive advertisements. You can opt for non-personalised ads by declining tracking, or remove ads completely with PetroCheck Premium. The Mac version is entirely ad-free.

Price alerts & notifications

How do price alerts work?

Enable price alerts to receive a notification whenever a monitored station near you drops prices for your selected fuel type, helping you refuel at the most cost-effective moment. Alerts require signing in with Apple.

My alerts / notifications aren't arriving

Ensure notifications are granted in System Settings → PetroCheck → Notifications, then verify that price alerts are enabled inside the app settings. Delivery requires an active internet connection.

Account & sync

Do I need an account?

No — PetroCheck is fully functional without an account. Sign in with Apple is completely optional: it synchronises your favourite stations and price alerts across iPhone, iPad, and Mac, and lets you attach photos to community reports.

How do I delete my account and data?

Open Settings in the app and select account deletion. This immediately purges your account, favourites, alerts, notification tokens, feedback, reports, attached photos, and RevenueCat customer identifier. An active App Store subscription must be cancelled separately in Apple Account settings.

Premium & purchases

What's included in Premium?

PetroCheck Premium removes all ads for a cleaner, faster experience. It is available as a subscription through the App Store.

How do I restore a purchase?

Open the Premium screen and tap “Restore Purchases” while signed in with the same Apple Account used for purchase. Entitlements will be refreshed automatically.

How do I manage or cancel my subscription?

Subscriptions are managed directly by Apple: open System Settings, tap your name → Subscriptions, and select PetroCheck to modify or cancel your plan.

Devices

Which devices does PetroCheck run on?

iPhone, iPad, Mac, and Apple Watch, with comprehensive CarPlay support. A single Premium purchase covers all your devices.

What does the Apple Watch app do?

It shows the cheapest station nearby for your primary fuel, your favourite stations with live prices, and electric charging spots in the area. Favourites can be configured easily from iPhone.

Are there widgets?

Yes: dedicated widgets for the lowest nearby price and your favourite stations, available for both Home Screen and Lock Screen. They display cached results without running continuous background location checks.

Can I use Siri, Shortcuts and CarPlay?

Yes. PetroCheck actions are integrated with Siri and the Shortcuts app, while recently viewed stations appear in Spotlight suggestions. On CarPlay you can compare prices and launch navigation safely while driving.