IdroFlow

IdroFlow Support

Need a hand with IdroFlow? Most answers are below. If you can't find what you're looking for, get in touch — I read every message.

Contact

federico@federicotrevisani.dev
Please include your device model and OS version so I can help faster. From Settings → Advanced you can also attach the app's diagnostic data: it never contains your history or what you drink.

Logging drinks

How do I log a drink?

On the Today screen, tap one of the quick buttons for an instant log, or tap + to choose an amount and drink type. You can also log from Apple Watch, from widgets, with Siri and with Shortcuts.

Can I track coffee, tea, juice and other drinks?

Yes. IdroFlow counts every drink, not just water. Each drink type has a calibrated hydration factor, so coffee, tea, or juice contributes the right amount toward your daily goal automatically.

What are “Log in plain words” and “Log from a Photo”?

Two fast logging modes powered by Apple Intelligence, included in IdroFlow Plus. Type or dictate a sentence like “a large latte and two glasses of water”, or snap a photo of your drink: IdroFlow parses the entries with estimated volumes and previews them before saving. Nothing is logged without your explicit confirmation.

The Apple Intelligence features are missing or not working

They require an Apple Intelligence-capable device, iOS 27 (or macOS/watchOS 27), and Apple Intelligence enabled in system settings. In IdroFlow, also make sure the toggle is enabled in Settings → Siri & Shortcuts → Smart Features. These features run via Apple's Private Cloud Compute with an on-device model fallback, so an active internet connection is required. When unavailable, standard logging via quick buttons or the + button works normally.

How do I create custom drinks?

Open Settings → Custom drinks and add your own with a name, colour, icon (including Genmoji) and default portion. Custom drinks sync across all your devices and are part of IdroFlow Plus.

How do I change the quick buttons?

In Settings → Quick buttons choose which drinks and amounts appear on the Today screen. With IdroFlow Plus you can configure up to eight.

Goal and units

How is my goal calculated?

In Settings → Daily goal you can let IdroFlow calculate a recommendation or set a fixed target. The personalised suggestion is based on the data you authorise in Health (weight, height, active energy, and workouts) combined with local weather conditions. It serves as a tailored guideline, not clinical or medical advice.

How do I switch between millilitres and ounces?

Go to Settings → Daily goal → Unit System. The underlying volume remains unchanged, only the displayed unit updates.

Reminders

My reminders aren't arriving

Make sure notifications are allowed in System Settings → IdroFlow → Notifications. Then, in the app, open Settings → Notifications and verify that reminders are active and at least one schedule is configured.

What are adaptive reminders?

Adaptive reminders (included in IdroFlow Plus) learn from your daily logging habits to nudge you when you are most likely to forget to drink, rather than interrupting you on rigid schedules. You can switch back to custom fixed intervals at any time.

Sync and devices

Does IdroFlow sync with Apple Health?

Yes. When enabled in Settings → Health, IdroFlow writes logged hydration data to Apple Health and reads your hydration history to give you a unified view. You can revoke this permission anytime in the app or under System Settings → Privacy & Security → Health.

Does my data sync across my devices?

Yes. If you are signed in with your Apple Account, sync via your private iCloud is enabled by default: your history, custom drinks, and preferences sync automatically across iPhone, iPad, Mac, and Apple Watch. In Settings → iCloud you can check the connection status or trigger a manual update with “Sync Now”. If you prefer keeping your records strictly on this device, you can turn off iCloud access for IdroFlow in System Settings → [Your Name] → iCloud.

Are there widgets and Apple Watch complications?

Yes. Home Screen, Lock Screen, and Mac desktop widgets, along with native Apple Watch complications, let you track progress and log with a single tap. View the full catalog in Settings → Widgets; select layouts are exclusive to IdroFlow Plus.

Can I use Siri and Shortcuts?

Yes. Ask Siri to log a drink or report your daily progress, and integrate IdroFlow actions into your custom automations in the Shortcuts app. Supported actions are listed in Settings → Siri & Shortcuts.

Your data

Can I export my data?

Yes: Settings → Advanced → Export your data generates a complete JSON file containing your history, custom drinks, and preferences at any time.

How do I delete everything?

Settings → Advanced → Delete data permanently wipes your history and custom drinks from this device, iCloud, and all synced devices, and removes entries written by IdroFlow to Apple Health. This action is irreversible. Merely uninstalling the app removes local files but leaves your iCloud container intact until explicitly deleted.

IdroFlow Plus and purchases

What's included in IdroFlow Plus?

Log from a photo, log in plain words with Apple Intelligence, full trend analytics, up to eight quick buttons, extended widgets and complications, adaptive reminders, and unlimited custom drinks. Available as a monthly or annual subscription, or as a one-time lifetime purchase.

Does Plus work on all my devices? What about Family Sharing?

Yes: your purchase is linked to your Apple Account and works across iPhone, iPad, Mac, and Apple Watch. The annual plan and lifetime purchase support Apple Family Sharing; the monthly plan is individual.

How do I restore a purchase?

Open the IdroFlow Plus screen and tap “Restore Purchases” while signed into the Apple Account used for the original purchase.

How do I manage or cancel my subscription?

Subscriptions are managed directly by Apple: open System Settings → your name → Subscriptions → IdroFlow. You can modify or cancel your plan at any time; there is also a direct link in Settings → IdroFlow Plus.